Sales Terms and Conditions for EU Authorised Representation service

Currently in force, 2026

 

Introduction

These Terms of Purchase set out how you, the User, can make purchases from Us, RepGuardia Global Limited, a company registered in Dublin under company number785387.

Please read these terms carefully. We pride ourselves in providing a high level of customer service and ensuring that you are clear in respect of all of your rights relating to your purchase.

We are not a law firm. We are a company based in Dublin, Ireland who specialise in supporting small businesses with their compliance requirements to trade in the European Union and Northern Ireland. The scope of the European Union and Northern Ireland shall be as determined at any particular time.

 

Key Terms You Need to Know

It is important that you are aware that:

  1. When you purchase our authorised representative service you are requesting representation. We shall not be your authorised representative until you provide us with necessary documentation that we request from you and that documentation has been reviewed and approved. You are not permitted to name us as your representative until we confirm that we have all of the necessary documentation from you.
  2. We reserve the right to refuse to provide representation for any reason.
  3. You warrant and accept that you are responsible for the safety of your products. The safety of your products is entirely your own responsibility and we shall bear no liability for the safety of your product. Should we be sued or face any legal action in connection with your products, in accepting these terms you confirm that you will provide us with a full indemnity and cover all legal and associated costs.
  4. You warrant that you will undertake a full and comprehensive risk assessment and complete all necessary paperwork truthfully.
  5. You warrant to keep all paperwork up-to-date and to notify us of any changes in product or process. The provision of updated information is solely your responsible.
  6. We reserve the right to change the scope of the product range that we can support you with. Should we need to withdraw representation for a product we shall provide as much notice as possible. We shall not be liable for any costs associated with withdrawal of representation.
  7. We reserve the right to change the scope of the countries in which we can provide representation. Should we need to withdraw representation within a jurisdiction we shall provide as much notice as possible. We shall not be liable for any costs associated with withdrawal of representation.
  8. The service which you are purchasing is that of an EU authorised representative. Please see our services page for the specifics which you can expect. As part of our service we will correspond with relevant authorities and officials on your behalf. Please note that the scope of the service relates only to safety and compliance matters which fall under the GPSR. Should your packages be stopped for any other reasons, such as incorrect payment of customs duties, and we are contacted, we will charge an initial administrative fee of €75, plus any and all associated costs and expenses to cover our time to manage the queries.
  9. On purchase you will be provided with instant access to our supporting digital product, which will provide you with templates and guidance material.  At the point of purchase, you are confirming your express consent to receiving the access to the template immediately. In agreeing to be granted access at the point of purchase you will lose your right to cancel your purchase and your right to a refund if you change your mind.
  10. You are purchasing an annual subscription which will renew automatically each year. You will receive a reminder before the renewal takes effect. If you wish to cancel your subscription before the renewal you must do so at least five working days prior to the subscription renewing. Failure to cancel in time will result in you still being charged.
  11. We anticipate that prices will increase once annually. We will provide you with advance notice of any price increase, of at least 28 days. If you do not wish to continue with our representation due to a price increase we will discuss and agree with you the final date of representation.
  12. The representation service is for a 12 month period. We do not offer a part-payment option. Should you decide that you no longer need our service midway through the term, please let us know and we will update our records. We will not be able to refund you for any unused element of service.

The Terms of Use for our Site and our Privacy Statement can be found on separate pages.

From time to time, it may be that we will need to extend timescales for delivery and we if need to do so we will contact you immediately to discuss. 

It is always our aim that you will be fully satisfied with your purchase. Should you have any questions about your purchase we will be happy to assist.

Should you contact us via social media or email before you make a purchase we will do our best to support you with information to best suit your needs. We make no guarantee that the information we share is suitable for you or your business and we are unable to provide you with legal advice. Our courses and templates are designed to provide legal information. They are not to be construed as legal advice. At all times the information we share with you should be considered generic only and should you need personalised advice or support you should speak with a lawyer in your jurisdiction.

Please be advised that we reserve all rights to our intellectual property for both our customised and non-customised products and services. This means that whilst you are free to use the download digitally or print out a copy for personal use you are not permitted to copy, distribute, adapt, edit or share any of our products with third parties.

Should you have any problems with downloading your file or be unable to access the download please email us, placing ‘Tech Query’ in the subject field and send your email to [email protected]

Should you consider that you have grounds to obtain a refund which are not set out above you should email [email protected] to set out your refund request.

All refunds are provided in accordance with your statutory rights.

 

Law and Jurisdiction 

These terms and any claim or dispute arising in relation to any purchase will be governed by English law. You and we agree that the courts of England shall have exclusive jurisdiction to settle any such claim or dispute.

 

 

 

PPWR Compliance Toolkit (digital information product) — Currently in force from 2026

 

Introduction

These Terms of Purchase set out how you, the User, can make purchases from Us, RepGuardia Global Limited, a company registered in Dublin under company number 785387.

Please read these terms carefully. We pride ourselves in providing a high level of customer service and ensuring that you are clear in respect of all of your rights relating to your purchase.

We are not a law firm. We are a company based in Dublin, Ireland who specialise in supporting small businesses with their compliance requirements to trade in the European Union. These terms relate to our PPWR Compliance Toolkit, a digital information and template product about Regulation (EU) 2025/40 (the Packaging and Packaging Waste Regulation, or "PPWR"). The toolkit is not a representation service. We do not, under these terms, act as your Authorised Representative for PPWR purposes in Ireland or in any other country.

 

Key Terms You Need to Know

It is important that you are aware that:

  1. What you are buying. The PPWR Compliance Toolkit is a digital information and template product. It includes video explainers, checklists, a packaging tracker spreadsheet, a Declaration of Conformity template with a worked example, a tech sheet guide, an Ireland guide and a list of EU government registration authorities. It is a one-off purchase.
  2. This is not a representation service. We do not act as your Authorised Representative for PPWR, or for any other purpose, by reason of your purchase, in Ireland or in any other country. We do not register you with Repak or any other authority, we do not submit data on your behalf, and we do not correspond with authorities for you. You must not name us as your Authorised Representative, or suggest to any authority, marketplace or customer that we are. If you would like to discuss a representation service, please contact us. Any such service would be agreed separately and is not part of this purchase.
  3. Information only. The toolkit provides general information and templates. It does not guarantee that your business or packaging will comply with PPWR or any other law. We are not a law firm and nothing in the toolkit is legal advice. If you need advice specific to your business, you should speak with a lawyer in your jurisdiction.
  4. PPWR is still being implemented. Rules, dates, thresholds, exemptions and national systems may change, and some are unclear or not yet in place. The toolkit reflects our understanding at the time we prepared it. We aim to update it as we learn more, but we are not obliged to do so and we do not commit to any timing or frequency of updates. You are responsible for checking the current requirements with the relevant authority in each country in which you sell.
  5. You are responsible for your compliance. You warrant and accept that you are responsible for the conformity of your packaging with PPWR; for the accuracy of all packaging, material, weight and volume data you record or submit; for completing and signing your own Declaration of Conformity and obtaining tech sheets from your suppliers; and for completing any registration or reporting required in each country in which you sell, truthfully and on time. The templates are starting points. You must check and adapt them for your own business.
  6. The tracker spreadsheet. The tracker uses formulas to calculate totals. If you change, delete or overwrite a formula or cell, the results may be wrong. Keep an unedited copy of the tracker, and check the calculated totals against your own records before you submit them to anyone. We are not responsible for errors caused by changes you make to the tracker or by data you enter that is inaccurate or incomplete.
  7. Registration authorities and websites. The list of registration authorities and websites in the toolkit is compiled from public sources and is a starting point only. It may be out of date or contain errors. Check each authority's own website before relying on it.
  8. Our liability. To the fullest extent permitted by law, we are not liable for any fine, penalty, charge, loss, cost or claim arising from your use of, or reliance on, the toolkit, including errors caused by changes to it or by inaccurate or incomplete data. Our total liability to you in connection with your purchase is limited to the price you paid for the toolkit. Nothing in these terms limits any liability that cannot be limited by law. If we are subject to a claim or legal action by a third party arising from your use of the toolkit in breach of these terms, you will cover our reasonable legal and associated costs.
  9. Instant access and your right to cancel. On purchase you will be given instant access to the toolkit, which is a digital product. By purchasing, you expressly consent to immediate access, and you acknowledge that you lose your right to cancel your purchase and your right to a refund if you change your mind. This does not affect your statutory rights, for example if the product is faulty or not as described.
  10. Access period. You will have access to the toolkit for as long as we offer it and RepGuardia exists as a company.
  11. One-off payment. This is a single payment, not a subscription. Nothing renews automatically and we will not charge you again for the toolkit. We may change our prices at any time. A price change does not affect a purchase you have already made.
  12.  We are happy to answer questions about how to use the toolkit. We cannot provide personalised compliance advice.

The Terms of Use for our Site and our Privacy Statement can be found on separate pages.

It is always our aim that you will be fully satisfied with your purchase. Should you have any questions about your purchase we will be happy to assist.

Should you contact us via social media or email before you make a purchase we will do our best to support you with information to best suit your needs. We make no guarantee that the information we share is suitable for you or your business and we are unable to provide you with legal advice. Our courses and templates are designed to provide legal information. They are not to be construed as legal advice. At all times the information we share with you should be considered generic only and should you need personalised advice or support you should speak with a lawyer in your jurisdiction.

Please be advised that we reserve all rights to our intellectual property in the toolkit. You may use the toolkit, and complete and adapt its templates, for your own business, and you may download or print a copy for that purpose. You are not permitted to copy, distribute, resell or share the toolkit or any part of it with third parties, or to share your login with others.

Should you have any problems with downloading your file or be unable to access the download please email us, placing ‘Tech Query’ in the subject field and send your email to [email protected]

Should you consider that you have grounds to obtain a refund which are not set out above you should email [email protected] to set out your refund request.

All refunds are provided in accordance with your statutory rights.

These terms and any claim or dispute arising in relation to any purchase will be governed by Irish law. You and we agree that the courts of Ireland shall have exclusive jurisdiction to settle any such claim or dispute.